Privacy Policy
Last updated: 1 January 2026
Who we are
TecSmart Solutions Ltd (company no. 10341264), registered in England & Wales, registered office 71 Kingsley Crescent, Long Eaton, Nottingham NG10 3DA. We are the data controller for personal data described in this policy.
What we collect
This website has no forms, accounts or logins. We only receive personal data when you choose to contact us by WhatsApp or email. That typically includes your name, WhatsApp or email contact details, vehicle registration and details or photos of the damage, and the address where the work would take place.
How we use it
To answer your enquiry, prepare a quote, arrange and carry out the work, keep before/after job records, and issue invoices. Our lawful bases are performance of a contract (or steps before entering one) and our legitimate interest in running the business and keeping accurate job records.
Sharing
We do not sell personal data. We share it only where necessary with our technicians carrying out your job, our accountant, and our email provider, or where the law requires it.
Cookies
We use privacy-respecting, first-party page analytics provided by our hosting platform to understand visits; no advertising cookies. Only cookies strictly necessary to serve the page may be used.
How long we keep it
Enquiries that don't lead to work are deleted within 12 months. Records relating to completed jobs and invoices are kept for six years to meet UK tax and accounting requirements.
Your rights
You can ask for a copy of your data, ask us to correct or delete it, or object to how we use it. Email tecsmartsolutionsltd@gmail.com and we'll respond within one month. If you're unhappy with our response you can complain to the Information Commissioner's Office (ico.org.uk).